配送ポリシー

Return & Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unworn or unused

  • With tags and in its original packaging

  • Accompanied by the receipt or proof of purchase

How to Start a Return

To start a return, please contact us at [your email address].
If your return is accepted, we will send you instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as:

  • Perishable goods

  • Custom or personalized products

  • Sale items or gift cards

Please contact us if you have questions or concerns about a specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 5–10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund.